Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We originally found Matt at Lockout Locksmith through a third party, and we got very lucky ending up with Matt and Lockout for the job we needed. We needed to buy a battery before we could get a new key made, so once we did that, we called Matt back and he scheduled us within 24 hours to complete the job. The things I appreciated most is Matts flexibility and availability as we needed our key fast so we could move the car (and not get towed 🤬). His price was more than fair and he didn't charge us for a new job even though he had to come to us twice. Yes, obviously he will travel to you! Matt is a true professional but with a warm and friendly demeanor. Super easy to work with and will go the extra mile to make sure everyone is happy. Thanks Matt! ~ Adriel S
Review for Locksmith Services Tech MC I recently had the locks and keys replaced for my apartment in Long Beach (Unit 4), and I’m extremely satisfied with the service provided by my locksmith. They were prompt, professional, and efficient. The technician arrived on time, explained the process clearly, and worked diligently to ensure everything was installed perfectly. They also tested the new locks to ensure they worked smoothly and securely. The pricing was fair, and the overall experience was hassle-free. I feel much more secure with the updated locks, and I would highly recommend their services to anyone needing locksmith work. Thank you for the excellent service! ~ Patricia G
Mann where can I even get start !!!!! Just say you pray to god and ask if he’s real yes he’s real !!!!!! Booom my guy Mattt pops outta no where like if Jesus was here guiding this wonderful man, words can express how grateful I am, but if you’re looking for a great service, here’s a man the legend Matt and we can’t live without Kevin on this one cause Kevin had a lot to do with it as well. It’s like seeing Peter and Jesus work as a team people might say I’m crazy. But that’s how I see it and that’s how I witness it!!! Fighting against the Ignition but never backed down and kept fighting till defeating it!!!! Oh lord !!! I could’ve easily been stranded but these Two brothers came and saved the day !!! If there could be more then a 5 star ranking I would absolutely in a heartbeat so whenever you need a locksmith and think your alone think twice because that help was 1 tap away ! ~ Edgar C
I had a great experience with this company and highly recommend them! Booking a same-day appointment was quick and easy, and the locksmith who helped me, Matthew, was excellent. He arrived incredibly fast—within 15 minutes this time—and got everything done efficiently right on the spot, including making my key. The pricing was very reasonable, and the service made what could’ve been a stressful situation feel simple and smooth. This is actually my second time using them, and both experiences have been just as great—reliable, fast, and professional every time. If you’re in the Orange County area, definitely ask for Matthew. You won’t be disappointed! ~ Brissy B
My car was broken into over the weekend and I wanted to take immediate action on changing my lock and getting my key fob back to working correctly. After a quick search for a mobile Locksmith on Google, I found Matt, who was extremely helpful from the get-go. I already checked with my dealership and they quoted me at well over $600 for repairs, but I knew that the lock cylinder was fairly easy to replace and it was mostly about getting a new emergency key. Matt answered all my questions and guided me on what I needed to get specifically from the dealership, and even tried finding me cheaper alternative routes. Once I purchased the parts I needed, he gave me a timeframe and showed up promptly within that timeframe and did what needed to be done for more than half the cost of what my dealership was quoting me for. 10 out of 10 would recommend Matt and this company. Thank you for making this experience so easy! ~ Jeremy F
Great and efficient service. It took three hours for AAA to show up when they first came.They could open the door and get inside, but they couldn't open the trunk. After I called Lockout Locksmith Services to request help unlocking a difficult trunk where my daughter had misplaced her keys, it took them under an hour when Steven arrived with the most pleasant and upbeat attitude despite the fact that it was after hours—0141 to be exact. The entire process of opening the trunk took an hour and ten minutes. It's a 2017 Toyota Yaris Ai, and as you may already be aware, opening the trunk is challenging. He tried every tactic and refused to give up. He succeeded by going above and beyond. Thanks to him, my daughter can now get up at 0500 and leave in time to get to class at UCSD. We are truly appreciative. I can't say enough how much we appreciate your positive outlook and hard effort. Many thanks! ~ Monique R
The entire process, from scheduling the appointment to the completion of the service, was seamless and highly professional. The technician, arrived right on time and was extremely knowledgeable. Key fob programming can be complex, but they handled it quickly and efficiently right in my driveway. They ensured the new fob was fully functional and working perfectly before they left. I was very impressed with their expertise and fair pricing—it was definitely a better experience than going to the dealership. If you need any automotive key or fob services, I highly recommend.Fantastic job! ~ Uriel G
Matthew was so kind to me. He took the time to explain to me why it's better to receive their services Verses me trying to program the fob myself and risk a further more expensive problem for my vehicle. He can so quickly and did his job so quickly we are so pleased and thankful for people like Matthew that are not out to get you but truly help you when you most need. I recommend them to anyone needing keys or fob replacement. They are reliable and trustworthy. God bless you Matthew God saw you help me. Thank you another joyfully happy customer. Jesus loves you all ~ Angelica E
Amazing. 10/10! We locked ourselves out of our safe and had no other options then to have someone come cut it open for us. He was so nice! So personable. He was able to get to my house in 15-20 minutes after I posted a request on yelp. He came and gave us a free estimate and had it open ten minutes later. I’m so thankful because we really needed something that was inside and I assumed trying to find someone on a Sunday would be difficult. Can’t stress enough how nice and helpful he was. Appreciate it so so much! ~ Danielle P
The dealership wanted $420 to reprogram ONE new key fob after I lost my Master Key. I called around for prices and Matthew offered to price match AND arrived much faster than the competition. No joke, Matthew was here and finished before the competition had even arrived. He even provided a second key when my aftermarket key was not compatible and programmed both keys. Hopefully I never have to see his face again, but if I lose my keys I know who to call! 5/5, would recommend to all my friends and family. ~ Alexander N
Tried to start my car and non of my 3 keys would turn the ignition!! He’s a life saver!! He drove about an hour I believe to get to us!! Very fast!! Great deal considering the convenience you are getting of not having it towed to a shop and having someone work on it that doesn’t specialize specifically in replacing and programming!! He knew what he was doing and got it done fast! The replacement key is very nice! Buttons and shape look exactly like our old key but deeper matt black which I think actually even looks nicer, has same functions even the trunk! He had to replace our whole ignition too and did it all in front of our house with the car on the street! Gave us a master key so if we lose this new key we can call and have them make us another one easily!! Definitely would recommend to others!! He answered right away and kept in communication!! Well worth the money and I’ll have his card in my wallet always in case I ever do lose my keys!! 100% satisfied with his services he provided!! ~ Chandler C
Well, matthew, with lockout block service came over within a half an hour after contacting him was on time had all of his equipment with him prepare to take on the task. He was efficient with his job, took care of business, gave me some great two sided deadbolts and i'm good. I would definitely call them and use them again for any of my security services for my house and family. Thank you, Matthew, for all your kindness and showing his appreciation for me as a customer. Sandy Manaro ~ Sandy F
Matthew has come to my rescue twice now! First time was with one of my residents who was locked out during Thanksgiving. He arrived fast, took care of the door and she was happy. Recently, he assisted me with a new asset that required changing over a dozen locks! He’s a professional with a smile, works quickly and offers suggestions that benefit the customer long term. I’m certain we will be in need of his services again. Highly recommended!! Thx again Matthew! ~ Stephanie C
What a GREAT experience. It sucks to be in a position to need a car locksmith at home, but it was such great service and communication. Matt was able to give me an idea of actual cost where other places wouldn't even talk to me until I gave them all my information. He was here quickly at a flat rate for service. He was done in about 30 minutes or so and had the OEM key. So friendly, helpful and knowledgeable. I will absolutely use them exclusively and recommend them to everyone i know! ~ Barbie C
Professional and friendly service, extremely quick to reply too! Arrived within 30min of contacing, then arrived in a courteous manner addressing everyone in the household. Had the utmost respect for everyone and was friendly. Service itself was within 5min to unlock a bedroom door too, would highly recommend and will stay a loyal customer due to how friendly and simple everything was. Thanks for the great experience, Mike. ~ Jhaiven B
Matthew did an amazing job fixing my issue. He knows what he is doing 100%. I had called a locksmith before he showed up and wasn’t able to resolve my problem and told me I had to take the car to the dealer. Matthew and his apprentice James showed up and resolved the problem. I noticed he was teaching James as he was working through the issue so that was nice to see. I can’t thank them enough!!! Call them for your locksmith needs!!! ~ Leo G
I would recommend Lockout Locksmith to everybody!! Matthew was very quick, incredibly helpful and just a nice guy. From the time I called to the time he pulled up was less than 30 minutes and my car had two new keys and was started not even 30 minutes later. He was honest and let us know what he was doing every step of the way. If you need locksmith help I would definitely recommend this company! Would 100% use them again! ~ Sydney B
We lost our keys at Disneyland and had no idea what we were going to do since we live far far away. We were provided Lockout Locksmith business card. We contacted Matt early in the morning and was provided the best services possible. He reassured us things would be ok and made sure we felt comfortable throughout the whole experience. We were informed via text every step of the way. Thank you Matt for everything. ~ Abraham G
10/10 experience, Matthew was professional, kind, and knowledgeable, I was distressed and he was reassuring and very helpful, he helped me out up until 4 am !! Great training and service overall, he helped me with my Honda Insight and set a new key fob. If it wasn’t for him my parents would’ve killed me. Thank you personally. Also the phone operator was really reassuring and helpful as well. If I had to choose any company I’d go for them. ~ Sameim T
Matthew helped me while I was doing an Instacart order. I made the silly mistake of locking my keys in a car. This dude went out of his way from dispatch to come personally and unlock the car himself in a reasonable amount of time. Now I can continue making money… Guys….please make sure you don’t put your keys in the trunk of your car. ESPECIALLY if all your door are locked. 🤦🏽‍♂️ ~ Cristiano H
Matt was literally the best! Communication was above all other companies I had to talk to, he showed up when he said he would be there, and best above all he explained everything as he went so I felt informed to make the best decision for our car. I would never use anyone else for these services again! This is 100% the guy/company to go with. THANK YOU for your help and services! ~ Jack A
I accidentally locked my keys inside my car, and Matthew came to the rescue quickly! They arrived fast, were professional and friendly, and got my car unlocked in no time. The service was affordable, and they made a stressful situation so much easier. I highly recommend them to anyone in need of a reliable locksmith. Thanks again for the great help! ~ Myra R
Matthew was my locksmith guy on two separate occasions when I’ve needed help. Both times he came on time and was very professional and well educated about the work being done. explained everything down to the point and had a few jokes as well to lessen the stress level of having car issues. 10/10 def recommend! Prices are reasonable and worth it! ~ Sherizlyn R
As a business owner myself I appreciate a job well done. Lockout locksmith is now my go to for auto or home. They came out same day and reprogrammed my F-150. They gave me two keys for less than the price of 1 at other places. The tech was explained the process and was done within 20 minutes. He went above and beyond to help get my truck back on the road. ~ Precision S

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